The FaithX Project

Strategic Missional Consulting

Adapting to the Covid New Normal: A Research-Based Blog Series

Introduction by Ken Howard

In some ways, it seems like we’ve spent an eternity of waiting since Covid-19 forced our congregations to close. Yet in other ways, it seems like too many things to change in too little time. Regardless of denomination or religion, it seems like a tsunami swept away all our normal ways of congregational life in a second, leaving us all to re-think, re-engineer, and rapidly iterate almost everything. It almost seems like God is making use of these “Covid Times” through which we are navigating to re-shape us as congregations, cutting off all our talking about all the ways our faith communities needed to change if they were to survive (let alone thrive), and telling us to get on with it.

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Church in a New Reality: Now What?

by Mary Frances

This post is part of our Keeping Congregations Connected series and includes information on our upcoming webinar: Reopening Church in a New Reality: Re-Visioning in a Changing Context.

We used to say “The more things change, the more things remain the same,” but in 2020, that old saying has been turned on its head.  Today the one thing that remains the same is change. We live in a new reality. Each day we turn on the news or look at our social media feeds to find our way of life challenged as never before.  In the midst of so much change, how do we move forward? How do we think about thriving as the church rather than just surviving?

In the weeks after Covid-19 hit, churches across the country pivoted from in-person worship to online worship in the blink of an eye. I’m not sure the church has ever seen such a rapid change without major resistance! There were no committees, no focus groups, no church council discussions. It just happened. And it was good. Churches adapted to their new reality.

Then we began to address what other essentials needed to change.  Online giving took priority, new ways of doing pastoral care, phone trees were initiated, and members were contacted one by one.  “Are you okay?,” we asked.  “Do you need anything?”  “Can I pray for you?”  All was well.  Congregations were now safely ensconced on Zoom or Facebook Live.  Whew!

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Innovate for Building and Growing Community

by Steve Matthews, FaithX Senior Consultant
Growing Community

“Learning and innovation go hand in hand.
The arrogance of success is to think
that what you did yesterday will be sufficient for tomorrow.”

William Pollard
Online Small Groups

This post is part of a blog series on
“Keeping Congregations Connected in the Face of COVID-19”
Click here for the previous post

I like working with FaithX.  As consultants we are invited to bring our whole selves to the table. We bring our experience, our vocation, our vision, and we are invited everyday to innovate for the benefit of the faith communities and judicatories we accompany.  

One way we experience innovation comes in the way Mary Frances, Ken Howard, and I collaborate with one another, and we also experience the excitement of innovation as we bring robust data to bear on the community contexts of the people we serve. We work with our partner DataStory to offer dynamic, informative, eye-opening resources to help organizations chart a path toward bolder and more creative visions than they might have been otherwise imagined.  

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Keeping Congregations Connected: Online Fellowship and Small Groups

by Mary Frances, FaithX Senior Consultant
Online Small Groups

This post is part of a blog series on
“Keeping Congregations Connected in the Face of COVID-19”
Click here for the previous post

I was chatting with a good friend the other day. She’s a pastor; retired for about a year now after serving a very long pastorate.  In her retirement, she has been trying to find her way in a new congregation…as a participant, as a member.  Of course, she’d been at this new church for several months before the pandemic, but that is not even a drop in the bucket compared to the majority of members who have been there for decades—many, many decades.  And now the congregation is not only holding worship online but also the highly-revered small group, “coffee hour.”  Everyone comes to Zoom with their own home brew and pastry and the fellowship begins.  Or does it?

If you have ever been a visitor at a church and wanted to bolt for the door during coffee hour, you may have an idea what I am talking about.  Bad coffee, too much sugary food, and too many cliques—lots and lots of cliques.  Often, the longer people have been at a church the more they feel entitled to tune out visitors and use Sunday morning to catch up with their friends, and now we have moved this online.  Putting everyone in your church into one big Zoom call and letting the conversation rip is not going to feel inclusive, considerate, or welcoming.  Even for the most experienced Zoom users, Zoom can lend a sense of awkwardness to a conversation.  Only one person can speak at a time while everyone else watches.  People often hesitate in response because they aren’t sure if it’s their turn, so the chance to chime in is lost if you are at all meek. If the group is large, then most people are watching just a few people have a conversation.  What happens to the introverts? Will they even show up for this virtual fellowship? How will visitors navigate this?  Is this an improvement on our in-person fellowship?  I am afraid not.

So then what is an online congregation and an online small group to do?  How do we help people engage in fellowship in this modern COVID-19 world?  Do not lose hope, there are two things that can help:  

Zoom rooms and online small groups.

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